Sportsgrid Staff
Host · Writer - Published: 04/22/25
When I first signed up at Jackpot Go, I received only 10,000 Gold Coins (GC) after registration. Registering wasn’t as hassle-free as I’d have expected. I tried from my laptop, and what I typed in didn’t reflect on the site. This continued until I activated the touchscreen feature, so it’s advisable to use Jackpot Go via its mobile site if you don’t have that option.
Additionally, by verifying the email address used during registration, I could claim some Sweepstakes Coins (SC) by accessing the daily login bonus. Both parts of the bonus allowed me to explore the games on Jackpot Go, mainly TNT Bonanza and other site features, without needing to purchase Gold Coins initially.
Claiming the welcome bonus on Jackpot Go is straightforward. I received mine immediately after verifying my account. Here’s how you can do it too:
Besides the no-purchase welcome bonus on Jackpot Go, if you decide to make a purchase, the sweepstakes casino offers a 270% bonus on your first Gold Coin package purchase. For a purchase of $1, I received 27,000 Gold Coins instead of the usual 10,000 GC. Then, the social casino gifted me 1.5 Sweepstakes Coins and 150 VIP Points as a complimentary bonus.
During my Jackpot Go Casino review, these bonuses gave me enough virtual currency to play games and explore the site’s features.
When I first visited Jackpot Go, the cartoonish design and playful music immediately caught my attention. While the design was a plus in this Jackpot Go Casino review, I had to mute the music. Also, the site wasn’t as intuitive as I would have liked; it featured a straightforward layout with a prominent hamburger menu in the upper right corner, offering options for ‘music,’ ‘sound,’ and ‘logout.’ Unfortunately, I soon realized that the site lacks a search bar, which is a significant drawback. This oversight made it tedious to find specific games.
As I navigated through the site, I noticed that although the games are displayed with large icons, there are no filtering options available to sort or search for specific titles. That meant having to scroll through the entire list to find a game, a time-consuming process. Scrolling through the games, I also noticed that the site offers games from just two providers: Evoplay and Booming Games. Likewise, there isn’t a Jackpot Go Casino app.
Besides, I looked around the site for an FAQ section or help center to answer some questions I had, but unfortunately, one wasn’t available. The only support option is via email, and although I received a response within four hours, the lack of immediate assistance, such as an active live chat or a comprehensive FAQ section, was stressful for me.
On the plus side, my review of the Jackpot Go Casino mobile options showed that the site was mobile-friendly and adjusted well to different screen sizes. The games load quickly, and the overall performance is stable.
As Jackpot Go is a sweepstakes casino, you can purchase different Gold Coin package options to enjoy your games for longer, but this is entirely optional. When it comes to handling your purchases, Jackpot Go keeps things easy and straight. Purchases are typically made instantly, allowing you to start playing without delay. However, in rare cases, it might take up to 24 hours for the purchased Gold Coin package to appear in your account.
| Payment method | Type | Processing time | Fees |
| Visa/Mastercard | Credit/debit | Instant | None |
| Paypal | E-wallet | Instant | None |
Eligible Sweepstakes Coin (SC) redemptions typically take between 1 to 3 business days to process, depending on your chosen method. However, in some cases, it can take up to 30 days. To successfully redeem your Sweepstakes Coin winnings at Jackpot Go, the minimum amount you can redeem is 100 Sweepstakes Coins. Additionally, the maximum redemption limit for eligible SC is 5,000 per redemption.
Through my Jackpot Go Casino review, I ran into a few issues. When I needed assistance at the sweepstakes casino, I contacted their customer support via email, which was the only available support channel. I sent a question regarding the redemption process for my eligible Sweepstakes Coins (SC) and received a response within four hours. The reply I got was clear and directly addressed my question, which I appreciated.
However, the absence of a live chat feature meant that I couldn’t get immediate answers even for pressing issues, and there was no FAQ section to consult for quick information, not even the available promo offers. While email support was efficient, the lack of real-time assistance options, such as live chat or a comprehensive FAQ section, could be a drawback for players who need urgent help.
| Customer Service |  |
|---|---|
| Available Languages: | English |
| Email: | jackpotgo@outlook.com |
| Telephone: | (+1) 888-698-3808 |
Jackpot Go operates as a sweepstakes casino, and it adheres strictly to sweepstakes regulations applicable where it operates. This sweepstakes model allows players to enjoy casino-style games using virtual currencies, such as Sweepstakes Coins, which can be redeemed for real prizes, and Gold Coins, used for fun play on the site.
In terms of security, Jackpot Go employs top-tier SSL encryption to protect player data, ensuring that personal and financial information is transmitted securely. This encryption is evidenced by the lock symbol at the top of your search bar when you’re on the site. However, while Jackpot Go takes some impressive security measures, there’s limited transparency about its games, and the sweepstakes casino doesn’t have any Trustpilot reviews to rely on.
Jackpot Go offers a six-tier VIP program, starting at Silver and progressing through ranks like Gold, Platinum, Diamond, Emerald, and then Rubine. I could advance through these tiers by accumulating VIP points, which are obtainable through purchasing Gold Coin packages and participating in promotions. For one, after my first Gold Coin purchase, besides the 270% GC bonus and free SC, I got 150 VIP points.
However, Jackpot Go’s most unique VIP feature is its Piggy Bank system. Each time you play with 0.50 SC or more, a portion of it is stored in your Piggy Bank as a type of rakeback bonus. Additionally, the percentage of SC you receive as rakeback increases with your VIP tier, offering better rewards as you get higher in the VIP ranks.
While the VIP program provides solid benefits, to reach higher tiers, players must consistently make GC purchases. For casual players, the VIP rewards might not be as exciting, but for those who play regularly, and make frequent Gold Coin purchases, the program offers some added engagement.
After my Jackpot Go Casino review, I can say with confidence that Jackpot Go is legit. It offers a basic selection of games and an engaging interface – although I do recommend muting the sound effects. While the site provides a detailed VIP program with features like the Piggy Bank system, the overall game variety and promotional offerings are limited compared to other sweepstakes casinos.
Additionally, the absence of live chat support and a comprehensive FAQ section also affected my experience on the social casino, as I could only submit questions via email. However, if you’re a casual player seeking a simple gaming experience, Jackpot Go presents a usable option.
Upon registering an account on Jackpot Go, new users are offered two types of bonuses: the no-purchase bonus of 10,000 GC and a first Gold Coin purchase bonus of 270% with 150 VIP points included.
Yes. Jackpot Go operates as a sweepstakes casino, meaning players can redeem eligible Sweepstakes Coins for real prizes. There is a p1x playthrough requirement and you’ll need at least 100 eligible SC to make a redemption request.
Jackpot Go Casino is not a real money casino. Jackpot Go operates as a sweepstakes casino and operates using two virtual currencies: Gold Coins and Sweepstakes Coins.
Yes. Jackpot Go offers a six-tier VIP program that rewards players for their active play on the social casino site. The VIP program at Jackpot Go starts with Gold and ends at the Rubine rank.
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